Reference

How We Protect Your Privacy

Your account details, payment history and personal information are central to how we operate rajasloto alternatif.

Account security encryptedPayment data isolatedNo third-party selling
Explore the Lobby Read FAQ
rajasloto alternatif How We Protect Your Privacy
REACH OUT

How to Request Data Access or Changes

Live chat support Open the chat window in your account lobby (available 09:00–23:00 Jakarta time) to ask…
Email our data team Send your request to support@rajaslotoalternatif.
In-app privacy settings Go to Settings > Privacy in your account to review what cookies we use…
HOW WE SAFEGUARD

Data Security and Retention

Encryption for all transfers

Your deposits and withdrawals via DANA, OVO, GoPay and QRIS use 256-bit SSL encryption. We never store full card or wallet credentials; only tokenised references that let us verify your identity on the next login.

Session timeouts on shared devices

If you open your account on a phone at an internet café in Makassar or a shared computer, your session expires after 15 minutes of inactivity. Close your browser tab to log out immediately.

Data retention windows

We keep your account details and transaction history for seven years to comply with verification requirements. Cookies expire after 24 months unless you stay active; you can clear them anytime in your browser.

No sale to advertisers

We do not sell your email, phone number or game history to marketing agencies. We use your data only for account operations, fraud prevention and compliance with regulations that apply.

Third-party service limits

Payment processors who handle DANA, OVO, GoPay and QRIS transactions see only the amount and reference ID, not your full account activity or game behaviour.

Change privacy choices anytime

You can opt out of promotional SMS and emails by clicking the link in any message, or by editing your notification settings in the account menu under Preferences.

Privacy Questions Players Ask

Your account data stays on our servers for seven years after closure (required for financial and fraud records). You can request deletion of non-essential fields like marketing preferences by emailing [email protected]. Historical transaction data is never deleted as long depends on local law.

No. Our system receives only a confirmation that your deposit succeeded or your withdrawal was sent. We do not have access to your wallet balance, transaction history outside rajasloto alternatif, or any other apps linked to your payment method.

We store your last 90 days of login times, device type and location (IP address) in your account activity log. You can view this under Settings > Security History. After 90 days, we retain a compressed record for fraud detection but do not show it to you.

Yes. We use cookies to keep you logged in and to recognise you on return visits. Some cookies are essential (you cannot play without them); others track which games you browse. You can disable non-essential cookies in Settings > Privacy, though some lobby features may work slower.

Only our Account Support and Fraud Prevention teams can view your personal details, and only when investigating disputes or security concerns. Developers and game partners never see your name, email or payment info. Access is logged and audited monthly.

Yes. Go to Settings > Data Export and request a complete copy of your account information, game history and transaction records. We email you a CSV file within three business days. This works on both desktop and mobile.

Game providers (like Evolution for live tables or Pragmatic for slots) see only your account ID, session ID and the amount you wagered or won in their game. They do not receive your name, email, phone number, payment method or balance. Data sharing depends on local law and the studio's own privacy terms.

Related Pages

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